Legal
How Gemini Shale Solutions collects, uses, protects, and discloses information across our website, platform, and mobile applications.
Last reviewed: June 2026.
Gemini Shale Solutions LLC (“Gemini”, “Company”, or “We”) respects your privacy and is committed to protecting it through our compliance with this policy.
This policy describes the types of information we may collect from you and share, or that you may provide, when you visit the website www.geminishale.com, our online workplace and platform, including the associated mobile and desktop applications (collectively, “Services”), including any subdomain of our Services, and our practices for collecting, using, maintaining, protecting, sharing, and disclosing that information.
This policy applies to information we collect:
It does not apply to information collected by:
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. By accessing or using the Services, you agree to this privacy policy. If you do not agree with our policies and practices, your choice is not to use our Services. This policy may change from time to time. Your continued use of the Services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
We collect several types of information from and about users of our Services, including information:
We collect this information:
The information we collect on or through our Services may include:
As you navigate through and interact with our Services, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, data input actions, and patterns, including:
The technologies we use for this automatic data collection may include, but are not limited to:
Some content or applications, including advertisements, on the Website are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Website. The information they collect may be associated with your personal information, or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
We use information that we collect about you or that you provide to us, including any personal information:
We may disclose aggregated information about our users, without restriction.
We may disclose personal information that we collect or you provide as described in this privacy policy:
We may also disclose your personal information:
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI's website.
You can review and change your personal information by logging into the Website or Services and visiting your account profile page.
You may also send us an email at info@geminishale.com to request access to, correct, or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
California Civil Code Section § 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to info@geminishale.com.
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on cloud-based secure servers behind firewalls. Certain sensitive personal user information (e.g., login passwords) will be encrypted while it is in motion. Gemini Services support the latest recommended secure cipher suites and protocols to encrypt all traffic in transit. Client and user data is encrypted at rest. Gemini partners with Tier One organizations and self-monitors the landscape closely to upgrade the Services against newly identified vulnerabilities as they are discovered. Gemini implements best practices as they evolve.
Customer data is stored redundantly at multiple locations in our hosting provider's data centers to ensure availability. We have tested, best-practice backup and restoration procedures. Client data and our source code are automatically backed up on a daily basis. The Senior Technology Lead is alerted in the event of failure. Backups follow a rigorous testing process every quarter to confirm procedures work as expected.
Gemini maintains an extensive logging environment. In conjunction with our hosting partner, these logs are analyzed for security events via automated monitoring software, overseen by the hosting partner and the internal Senior Technology Lead.
In the event of a breach, Gemini will promptly notify you of any unauthorized access to client data. Gemini has incident management policies and procedures.
New features, functionality, and design changes go through a security review process facilitated by the development team.
Gemini contracts with respected external security firms who perform regular audits on a minimum annual basis. These partners monitor for new vulnerabilities and perform periodic and targeted audits.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Services. The information you share in public areas may be viewed by any user of the Services.
Gemini is in the process of receiving Service Organization Control (SOC) compliance. Please check back for updates on our progress. A copy of the full report will be available for download.
It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page. If we make material changes to how we treat our users' personal information, we will notify you by email to the email address specified in your account and/or through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.
To ask questions or comment about this privacy policy and our privacy practices, contact us by email at support@geminishale.com.